iPhone 13 pro voice cuts and the other person can't hear me

I've tried the same thing with no improvement. I just tried the volume and re-setting thing RandoLinda said to try and it did nothing. My problem happens on every speakerphone call. I'll try the noise cancelling thing next.

I have the same issue in my iPhone 13 pro max

I tried to contact apple and they offer me to replace the phone which according to u guys doesn’t solve the problem

well hopefully apple will notice this issue and fixed with a update ASAP!

ND_2021 said to turn off the noice cancelling but the Pro Max doesn't have noice cancelling and people are asking Apple to put it back. Normally, you would do it here but you won't find this on the I13 Pro Max: settings, accessibility, audio/visual, and turning on phone noise cancellation toggle. I think Apple downgraded the microphone on the I13. So much money for less phone.

I’m having some strange connectivity issues with calls and 5g etc. May not be Apple fault could be my Verizon (I have the most expensive unlimited plan btw). My phone calls seem laggy/cut in an out, using apps that require 5g/gps tracking also lag or fail to update “steps” until I connect to Wi-Fi. Not sure if it’s my 13 mini or Verizon unlimited plan.

I just got 2 brand new iPhone 13 Pro Max phones from Verizon and everytime we are on speaker phone with people they are saying they can’t hear us and the phones are cutting out. How do I fix this?? We’ve had every iPhone there is and never had this issue. I’m about to return these phones.

In your step 2 I can hold the side button down for minutes and it won't reboot, if that is what you are trying to do. So I did step 1 and step 2. Then I rebooted the usual way by pressing the side button and the up volume and selected to turn off iphone. Then I turned it back on with the side button. Step 3 worries me. If I select "Transfer or reset Iphone" and then select "Reset" will that wipe anything out like my contacts, etc.?

I have an iPhone 13 pro and the same exact problem. I hoped to find a solution here before spending time calling in. Can’t use the speakerphone. I can only use my AirPods (pros or max) to listen/talk hands free. The callers cannot hear me on speakerphone and tell me there is some weird delay.

I got this phone for my wife. When she uses the loudspeaker it cuts off the sound. I can’t understand what ahe is saying. Pretty bad dor a brand new $1000 phone. As I see from the forum no results yet. Update didn’t fix it.

I just purchased a 13 pro and have this exact issue. When on speaker the party I am calling can’t hear me when they are speaking. I have tested this with three people. Additionally I did the same test with my iPhone 12. This is clearly an issue with the 13 Pro that apple needs to address.

I have exactly the same problem with my iPhone 13 Pro that I bought a week ago. Still have my old iPhone X and the sound there is great! I also got new MacBook Air and looks like it has the same issue with speaker. People are complaining that they don’t hear me clearly, my sound is cutting while I’m using Skype or Zoom. I tried it on my old Windows laptop with the same internet connection, and everyone hears me well.. Very frustrated! I thought I’m buying the best quality electronic items, but it turns out to be the worst.. I didn’t expect this from Apple..

I agree. Wish I knew. I’ve been to the Genius Bar twice. Once I was asked what exactly I wanted from them. Told her, just a phone that work, preferably not worse than the older model I replaced it for. The second time the guy suggested all the things I had tried. Then said it’s the first he’s heard of it. So it must be my backup. I told him I didn’t restore from backup and he just shrugged. Super frustrating, I mainly used FaceTime and now can’t use it without headphone and without it being plugged in the battery dies so fast.

is it true that there’s no return policy?

Hi Datindy,

Thanks for testing it. I’ve contacted Apple support several times and in the end they said can you prove it with a video that what you’re saying is really the case.

They said to me that they found no hardware issue after running the diagnostic test.

I urge everyone here to please screen record your calls at both ends in order to proof Apple and post your videos here.

My speaker cuts in and out for the listener on my iPhone 13pro. I have tried everything and finally got them to give me a new phone and it does the same thing. I can hear the person I’m talking to fine but my voice cuts in and out!!! 😱

I have the same exact issue. I cannot use the speaker phone No One understands me. Only ever 3rd word is heard

i really want my iPhone 11 back

i am going to apple store when i have a minute and try to return. 100 % unacceptable!

Apple is aware of the issue so if they tell you they don’t know anything about it, they are lying.

https://www.forbes.com/sites/gordonkelly/2022/01/03/apple-warning-iphone-13-pro-max-noise-cancellation-software-hardware-problem/amp/