iphone
i cannot get into my iphone, because it says to type in the password for the touch id and i cannot remeber what that is
Question marked as
Question marked as
3 replies
TammyD2020 Said:
"iphone: i cannot get into my iphone, because it says to type in the password for the touch id and i cannot remeber what that is"
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Hold It Right There!:
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
If locked out...
Have any Proof of Purchase?
Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.
Apple Support Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
TammyD2020 Said:
"iphone: i cannot get into my iphone, because it says to type in the password for the touch id and i cannot remeber what that is"
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Report this to Apple:
Do your Part: Let Apple know what has occurred - Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what bugs are occurring and what needs to be fixed.
How to Give Feedback:
- Go Here: Feedback - iPhone - Apple
- Select: "Bug Report" for "Feedback Type"
- Comment: on when you came across this issue, and how you have troubleshot it thus far
- Proceed from there as necessary
iphone