Charging brick issues

I recently bought a 20W charging brick from the website and I used it for the first time today. For some reason, it has stopped working and i don't know why. There is no visible damage to it and i haven't caused any damage to it either. It just stopped working. I'm quite frustrated because 30 dollars for a charging brick that used to come with the phone should at least work well. Is there some way I can get a replacement or a refund? I wasn't able to find a proper topic for this inquiry so I've just chosen a random one


Posted on Oct 21, 2021 6:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2021 6:07 AM

If it is still covered by warranty, go to an Apple Store with that charger and its proof of purchase.

If it is a manufacturer's defective unit, they will replace it.

Regards

Giulio

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Charging brick issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.