Scaled resolution options for external monitor disappeared.

I use a LG 27UK850-W via usb-c connection as a second monitor. One day my resolution defaulted to 1080p when I connected my monitor. When I went to go adjust the resolution to my usual larger (I think it was 1920, can't remember), all my other scaled resolution options have disappeared. My older monitor I use at the office, LG 27UD88-W, doesn't have this problem. It has all the other scaled resolution options and defaults at a higher resolution as expected.

MacBook Pro 15″, macOS 11.6

Posted on Oct 21, 2021 3:04 PM

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Posted on Oct 21, 2021 4:25 PM

Max resolution is 3840x2160 = 4K. 1920x1080 = 1080p. Make sure your macOS Big Sur is completely up-to-date with 11.6 and then checkout the LG support page. There's a firmware update for this model monitor available since March 2020.


https://www.lg.com/us/support/software-firmware-drivers?customerModelCode=27UK850-W&csSalesCode=27UK850-W.AUS&category=CT10000030&subcategory=CT10000033



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Question marked as Top-ranking reply

Oct 21, 2021 4:25 PM in response to RemoRemoRemo

Max resolution is 3840x2160 = 4K. 1920x1080 = 1080p. Make sure your macOS Big Sur is completely up-to-date with 11.6 and then checkout the LG support page. There's a firmware update for this model monitor available since March 2020.


https://www.lg.com/us/support/software-firmware-drivers?customerModelCode=27UK850-W&csSalesCode=27UK850-W.AUS&category=CT10000030&subcategory=CT10000033



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Scaled resolution options for external monitor disappeared.

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