Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can I exchange my AirPods if they don't fit in my ear?

I am a nervous buyer. I have had issues with corded EarPods in the past by not fitting in my ear and want to take the leap and go for some AirPods Pro. If I were to buy AirPods Pro, and they didn’t fit in my ear, would I be able to exchange them or take them back to Apple? If not, what can I do about them not fitting in my ear?


[Re-Titled by Moderator]

Posted on Oct 22, 2021 5:00 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2021 11:59 PM

At least in the US the 14 day policy allows you to return an Apple product for any reason.


I will say that I returned my AirPods Pro for that very reason; the tips would lose their seal within a minute or two and the buds would eventually fall out of my ears.

5 replies

Can I exchange my AirPods if they don't fit in my ear?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.