Updating payment details not possible

I need to update my payment details to buy music on iTunes, but the site tells me that I cannot edit my payment method and that I should contact Apple support. There was no other mention of an error or something else that needs updating, so I'm a bit confused. Currently, there is no creditcard asociated with my Apple ID (not even the one that had expired).

Windows, Windows 6

Posted on Oct 22, 2021 5:47 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2021 5:58 AM

Since it says to contact iTunes Support, do this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Updating payment details not possible

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.