iPad Pro 11 does not turn off when I close the case

Hey tom and trish,

It sounds like you're having an issue with your iPad not sleeping when closing your Smart Cover. We can understand wanting to look into that further. We want to help.

We'd recommend following the steps in this article: Use the Smart Folio or Smart Cover with your iPad

"Wake and sleep your iPad

Your iPad wakes or sleeps when you open or close your Smart Folio or Smart Cover.

If your iPad doesn't wake and sleep when you open and close the cover, go to Settings > Display & Brightness and turn on Lock/Unlock.

When you use an iPad Smart Folio or Smart Cover, always pick up your iPad directly—don't try to pick it up by the cover. The magnets in the cover aren't designed to lift the iPad."

Thanks!