Apple ID

Apple ID was locked.I know ID, password and security Questions.Nut I lost My Two factors

phone number. Why cannot verify with security questions?

Tell me the way How to verify with Security Questions?

Please…

Posted on Oct 22, 2021 9:38 AM

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Question marked as Top-ranking reply

Posted on Oct 22, 2021 9:42 AM

After you have turned on two-factor, security questions are no longer used. See the following from Two-factor authentication for Apple ID - Apple Support

Do I still need to remember any security questions?

No. With two-factor authentication, you don't need to remember any security questions. We verify your identity exclusively using your password and verification codes sent to your trusted devices and phone numbers. When you enroll in two-factor authentication, we keep your old security questions on file for two weeks in case you need to return your account to its previous security settings. After that, they're deleted.


Also see the following from the same support document"


What if I can't access a trusted device or didn't receive a verification code?

If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.


If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.


If I can't sign in, how do I regain access to my account?

If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. It might take a few days—or longer—depending on what specific account information you can provide to verify your identity.


If you generated a recovery key, you can use your recovery key to regain access to your account instead. Learn more about using a recovery key

1 reply
Question marked as Top-ranking reply

Oct 22, 2021 9:42 AM in response to Yeeyeeweiwei

After you have turned on two-factor, security questions are no longer used. See the following from Two-factor authentication for Apple ID - Apple Support

Do I still need to remember any security questions?

No. With two-factor authentication, you don't need to remember any security questions. We verify your identity exclusively using your password and verification codes sent to your trusted devices and phone numbers. When you enroll in two-factor authentication, we keep your old security questions on file for two weeks in case you need to return your account to its previous security settings. After that, they're deleted.


Also see the following from the same support document"


What if I can't access a trusted device or didn't receive a verification code?

If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.


If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.


If I can't sign in, how do I regain access to my account?

If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery is an automatic process designed to get you back in to your account as quickly as possible while denying access to anyone who might be pretending to be you. It might take a few days—or longer—depending on what specific account information you can provide to verify your identity.


If you generated a recovery key, you can use your recovery key to regain access to your account instead. Learn more about using a recovery key

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