Drag and Drop only working inside apps

Hi,

I just bought a iphone xs and I found out that the drag and drop feature is only working inside apps, I can t drag anything between apps.

For example, if I copy some text/photo inside safari and hold it, the swipe up from the bottom with the other finger to go back to the home or to other apps looks like it s disabled. I can only move inside other safari s tabs to move what I am dragging.

Same thing in other apps like photos, notes etc. I can t exit the app I m dragging things from.

I m running ios 15.0.2 now but there was the same problem before with the 15.0.1 I bought the phone with.


Any possible solution beside the hard reset? And what if the hard reset doesn t work?


Thanks

iPhone XS

Posted on Oct 22, 2021 12:42 PM

Reply
3 replies

Oct 23, 2021 11:52 AM in response to xrallyx

Hello xrallyx,


We understand that you're trying to copy and paste between your apps. The function should definitely be present, which is outlined at both Select, cut, copy, and paste text on iPhone and iOS 15 - Features - Apple. You do sound to be using it correctly as well.


Does this happen if you restart the iPhone? Also, just to confirm, this feature has never worked for you or was it an intermittent concern?


Thanks!


Oct 23, 2021 12:08 PM in response to ShannonM1

Thank you for the answer. I just bought the phone second hand so I don’t know if it was working previously or not. It persists after a restart as well.


Is there anything that could be blocking this feature? It really feels like it’s blocked on purpose because everything else works perfectly. I don’t know if the screen is original or not (it looks fine and the touch is good) but could it be the cause in case it had been replaced with an oem one?

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Drag and Drop only working inside apps

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