iPhone XR stuck on restore screen

I updated my iPhone to IOS15 and I was presented with the restore screen. I then went to the website that was presented on the restore screen, support.apple.com/iphone/restore. I followed all of the instructions that were provided but I am still receiving the restore screen. I attempted to have apple contact me but they can't reach me as the call goes straight to voicemail. Any assistance would be greatly appreciated.

iPhone XR

Posted on Oct 22, 2021 12:48 PM

Reply
1 reply

Oct 23, 2021 11:51 AM in response to MichyG89

Hi MichyG89,


Thank you for posting in Apple Support Communities! From our understanding, after following the steps in this article: If you see the Restore screen on your iPhone, iPad, or iPod touch, you phone restart and boots back up to the restore screen, is that right?


If so, you'll want to reach out to Apple Support for further assistance and possible repair options. Depending on your region, you may be able to reach them here: Get Support.


Have a good one!


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iPhone XR stuck on restore screen

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