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Removed Apple Cash card because funds were not showing up, now I can’t re add it.

I was sent money via Apple Cash and it was showing the transaction but not appearing in my Apple Cash. In an attempt to fix the problem, I disable Apple Cash and was going to re add it, but now I get an error every time I try to re add the card. The error says “Could not set up Apple Pay an error has occurred while setting up Apple Pay”. Does anyone know how I can re add my card and access the money I was sent?

iPhone 13 Pro Max

Posted on Oct 22, 2021 6:29 PM

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2 replies

Oct 23, 2021 1:45 PM in response to Liam_Ca

Hello Liam_Ca,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to setup Apple Cash again on your iPhone, as you get an error. If you haven't already, please restart your iPhone, check if there was a recent issue with that system, and other steps from these Apple resources:



If your Apple Cash account is restricted or locked

If you can't send or receive money in Messages with Apple Cash

Set up Apple Cash



Cheers!

Oct 24, 2021 11:04 AM in response to jdo_apple

My daughter is having the same issue. She had received an apple cash payment and the transaction showed up, but her balance didn't update. She tried signing out of icloud and back in. Now when she tries to turn on Apple Cash it tells her to sign into her icloud account, when she does, it just says there was an "error setting up Apple Cash". Doesn't say what the error is. She has tried turning the phone off and back on, she has tried logging out of icloud again and back in. Still unable to turn Apple Cash back on. Her phone (iphone13mini) is up to date (of note, she is under 18, but in our Family Sharing account she is authorized to use Apple Cash - & I can see the correct balance of her account.)

Removed Apple Cash card because funds were not showing up, now I can’t re add it.

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