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iPhone X can't get my SIM tray all the way in (3mm)

Hi, my name is Robert. I have an iPhone Xs and the SIM tray is not closing properly. I repair phones for a living and nothing obstructs the SIM tray. The pushable mechanism is working properly and I can't seem to close it to the very bottom.


Can I send the phone somewhere? I am clueless on this one. Thank you!

iPhone XS

Posted on Oct 22, 2021 9:25 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2021 12:48 AM

This is a user helping other users with tech questions

forum, you are not addressing apple here  just  fellow users


 suppose if it was me then I would try the tray in another phone and try another phones tray in the phone to verify which one was the cause of the issue


you can try contacting apple Get Support (apple.com)

1 reply
Question marked as Top-ranking reply

Oct 23, 2021 12:48 AM in response to Darklegendlink

This is a user helping other users with tech questions

forum, you are not addressing apple here  just  fellow users


 suppose if it was me then I would try the tray in another phone and try another phones tray in the phone to verify which one was the cause of the issue


you can try contacting apple Get Support (apple.com)

iPhone X can't get my SIM tray all the way in (3mm)

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