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Refurbished iphones

hi I bought an Iphone 11 pro max and the model number is FWF12ZA/A now does that mean it is a refurbished phone? because i bought a sealed boxed phone

can a refurbished phone come with a sealed box??


Thank you

iPhone 11 Pro Max

Posted on Oct 22, 2021 10:12 PM

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Question marked as Best reply

Posted on Oct 22, 2021 10:15 PM

Yes. The serial number begins with a F and that indicates that the iPhone has been refurbished. Yes, a refurbished iPhone will be resold in a sealed box.


Determine Refurbished, New iPhone

Here is how to Determine if iPhone is New, Refurbished, Replacement, or Personalized

  1. Open the “Settings” app on the iPhone
  2. Go to “General” and then go to “About”
  3. Look for “Model” and then read the model identifier next to that text, it will look something like “MN572LL/A”, the first character will let you know if the device is new, refurbished, replacement, or personalized:
  • M – Brand new device, meaning the device was purchased new
  • F – Refurbished device, meaning the device has been through refurbishing process
  • N – Replacement device, meaning the originally bought device was replaced by this model likely due to a service request
  • P – Personalized device with engraving, meaning the device was customized with an engraving on purchase

Hope that helped.


Axel F.



6 replies
Question marked as Best reply

Oct 22, 2021 10:15 PM in response to Moe544

Yes. The serial number begins with a F and that indicates that the iPhone has been refurbished. Yes, a refurbished iPhone will be resold in a sealed box.


Determine Refurbished, New iPhone

Here is how to Determine if iPhone is New, Refurbished, Replacement, or Personalized

  1. Open the “Settings” app on the iPhone
  2. Go to “General” and then go to “About”
  3. Look for “Model” and then read the model identifier next to that text, it will look something like “MN572LL/A”, the first character will let you know if the device is new, refurbished, replacement, or personalized:
  • M – Brand new device, meaning the device was purchased new
  • F – Refurbished device, meaning the device has been through refurbishing process
  • N – Replacement device, meaning the originally bought device was replaced by this model likely due to a service request
  • P – Personalized device with engraving, meaning the device was customized with an engraving on purchase

Hope that helped.


Axel F.



Refurbished iphones

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