Camera volume is low

Every time I use my camera to record the volume is extremely low only on my camera if I use Instagram or Snapchat or Facebook the video is perfect OK but in my camera every time I record the volume is low

iPhone 11 Pro, iOS 15

Posted on Oct 22, 2021 10:13 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2021 5:32 PM

Hi shorendy,


We understand the microphones are not clearly capturing the audio in videos. We're happy to offer some guidance.


Does this occur with videos taken on both the front and rear camera, or just with one of the cameras?


If the issue is just with one camera, it's a good idea to check that nothing is blocking the associated microphone. The microphone used for the rear camera is a small hole located near the camera lenses. You'll want to make sure nothing is blocking that. The microphone used for the front camera is located in the same spot as the receiver speaker cutout in the glass on the front. You'll want to make sure nothing is blocking that.


You can use these additional steps to test out the microphones: If the microphones on your iPhone aren't working


If you continue to have issues with the audio quality captured in videos, we'd recommend contacting Apple for assistance: Get Support


Hope this helps. Cheers!

2 replies
Question marked as Top-ranking reply

Oct 23, 2021 5:32 PM in response to shorendy

Hi shorendy,


We understand the microphones are not clearly capturing the audio in videos. We're happy to offer some guidance.


Does this occur with videos taken on both the front and rear camera, or just with one of the cameras?


If the issue is just with one camera, it's a good idea to check that nothing is blocking the associated microphone. The microphone used for the rear camera is a small hole located near the camera lenses. You'll want to make sure nothing is blocking that. The microphone used for the front camera is located in the same spot as the receiver speaker cutout in the glass on the front. You'll want to make sure nothing is blocking that.


You can use these additional steps to test out the microphones: If the microphones on your iPhone aren't working


If you continue to have issues with the audio quality captured in videos, we'd recommend contacting Apple for assistance: Get Support


Hope this helps. Cheers!

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Camera volume is low

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