Why is it not possible to bill paypal when nothing has changed? I am receiving email stating I will loss my storage I’ve been automatically billed each month. I don’t understand what has changed.
iPad, iPadOS 14
Hi, Merciful2me. In that case, you will need to update your billing information. This article shows how to do that: Change, add, or remove Apple ID payment methods
Cheers!
Hi, Merciful2me, and thanks for reaching out. We see you're having billing issues. We'll be glad to help out.
To begin, what happens when you attempt to use PayPal as a payment method? Are there any error messages or similar you receive? If so, what is the exact wording?
We look forward to hearing back from you.
Cheers!
This is the email I am addressing…
Dear Angela S., On 10/23/2021, we attempted to charge you for iCloud+ with 200 GB GB of storage, but there is a problem with your payment information.Your account will be downgraded to the free 5 GB storage plan if we cannot successfully renew your subscription.
Follow the instructions below to update your billing information:
1.Go to Settings > [your name] > iTunes & App Store.
2.Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
3.Tap Manage Payments (if you’re using an older version of iOS, tap Payment Information) and follow the prompts.
You can also update your billing information on a Mac or PC. The iCloud Team
Maybe you should try again? It has been billed for a long time now automatically.
[Personal Information Edited by Moderator]
Why is it not possible to bill paypal when nothing has changed? I am receiving email stating I will loss my storage I’ve been automatically billed each month. I don’t understand what has changed.
