my iphone XR says iphone disabled connect to itunes. Tried to update and restore, itunes says i need IOS 15 in order to update. how do I do this if i cant do anything on my iphone.

Question

my iphone XR says iphone disabled connect to itunes. Tried to update and restore, itunes says i need IOS 15 in order to update. how do I do this if i cant do anything on my iphone.

my iphone XR says iphone disabled connect to itunes. Tried to update and restore, itunes says i need IOS 15 in order to update. how do I do this if i cant do anything on my iphone. Please help I have downloaded software to my laptop, did updates where they were needed. Im so stuck.

Windows, Windows 6

Posted on Oct 23, 2021 5:24 PM

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Answer 1

judysings

Community Specialist

Oct 24, 2021 4:32 PM in response to Animallover67

Hello Animallover67,

We would like to see how we can help you with restoring your iPhone. Check out the steps in this link, and let us know if you have any questions: If you see the Restore screen on your iPhone, iPad, or iPod touch

Cheers!

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my iphone XR says iphone disabled connect to itunes. Tried to update and restore, itunes says i need IOS 15 in order to update. how do I do this if i cant do anything on my iphone.

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