Big Sur update error while printing

I have recently updated to big sur 11.6, now my printer would not print anything at all. I have a HP DeskJet 2130 which was printing great before the update! Now I cannot print from pages and pdf, displaying "error while printing" message. Any idea how I can fix this?

MacBook Pro 13″, macOS 11.6

Posted on Oct 24, 2021 4:39 AM

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Question marked as Top-ranking reply

Posted on Oct 24, 2021 7:09 AM

Hi,


From which operating system version did you update?


Any change if you reset the printing system and re-add the printer? Check whether the operating system offers a suitable driver.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


The HP support site for the HP DeskJet 2130 All-in-One Printer does not show software for anything higher than macOS 10.14 (and then only a reference to HP Easy Start).


If necessary, you could perhaps try the HP Easy Admin for Mac tool (which can be useful if there is a problem with HP Easy Start or HP Smart). This may or may not work in this case.

https://support.hp.com/us-en/document/c06164609


Alternatively, if nothing else works, what happens if you try drivers for a number of other HP Deskjet models, (such as the HP Deskjet 1010 series, driver version 2.3.2) listed in Printer and scanner drivers for Mac - Apple Support? The package download from Apple (Post Date: Dec 11,2020) HP Printer Drivers v5.1 for macOS can be found at https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US . Software conflicts cannot be ruled out when testing printer drivers. Data may be lost. Make sure that you have backup copies of all important files (documents, photos, et cetera).

1 reply
Question marked as Top-ranking reply

Oct 24, 2021 7:09 AM in response to Luc1025

Hi,


From which operating system version did you update?


Any change if you reset the printing system and re-add the printer? Check whether the operating system offers a suitable driver.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


The HP support site for the HP DeskJet 2130 All-in-One Printer does not show software for anything higher than macOS 10.14 (and then only a reference to HP Easy Start).


If necessary, you could perhaps try the HP Easy Admin for Mac tool (which can be useful if there is a problem with HP Easy Start or HP Smart). This may or may not work in this case.

https://support.hp.com/us-en/document/c06164609


Alternatively, if nothing else works, what happens if you try drivers for a number of other HP Deskjet models, (such as the HP Deskjet 1010 series, driver version 2.3.2) listed in Printer and scanner drivers for Mac - Apple Support? The package download from Apple (Post Date: Dec 11,2020) HP Printer Drivers v5.1 for macOS can be found at https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US . Software conflicts cannot be ruled out when testing printer drivers. Data may be lost. Make sure that you have backup copies of all important files (documents, photos, et cetera).

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Big Sur update error while printing

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