Strange bug that made the system unresponsive and messed up the screen.

Hi,

I was just looking for some shoes on the Timberland website on Epic Browser and all of a sudden this happened. Have you experienced this before? Any idea if I should be worried?

Thanks

MacBook Pro 13″, macOS 11.6

Posted on Oct 24, 2021 4:29 AM

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Question marked as Top-ranking reply

Posted on Oct 24, 2021 10:29 AM

Hello, Manodin.


Yikes! This may be software glitch or a hardware issue.

Start troubleshooting by rebooting your Mac and see if the problem is cleared. If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

1 reply
Question marked as Top-ranking reply

Oct 24, 2021 10:29 AM in response to Manodin

Hello, Manodin.


Yikes! This may be software glitch or a hardware issue.

Start troubleshooting by rebooting your Mac and see if the problem is cleared. If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Strange bug that made the system unresponsive and messed up the screen.

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