I recently purchased a new iphone 13 pro. I am not able to download email. It says it can not connect to server for hotmail. the mail server imp/mail-outlook.com is not responding.

hotmail will not download on new 13 pro phone


server not responding

MacBook Pro 13″, macOS 10.13

Posted on Oct 24, 2021 9:52 AM

Reply
1 reply

Oct 25, 2021 10:00 AM in response to keely1973

Hey there keely1973,


Thanks for using Apple Support Communities. Congratulations on your new iPhone 13 Pro!


We understand you're having trouble receiving email on your iPhone. We're happy to help.


Let's begin with our article here. It lists steps you can run through to troubleshoot this issue: If you can't receive emails on your iPhone, iPad or iPod touch


That should help. Let us know if you have any questions.


Kind regards.

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I recently purchased a new iphone 13 pro. I am not able to download email. It says it can not connect to server for hotmail. the mail server imp/mail-outlook.com is not responding.

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