Can't use my phone, can't get code
My phone won't turn on because "there's a problem" (according to iTunes) but I can't update or restore the phone. How am I supposed to get this code?
iPhone SE, iOS 12
User profile for user:
Jeff_W.
User level:
Community Specialist
Hi Ryanforce!
It sounds like you can't restore or update your iPhone, and we're happy to help. You can try the troubleshooting steps here:
If you see an error when you update or restore your iPhone, iPad, or iPod
Regarding the code that you're referring to, what is the exact wording of the prompt that you're seeing, and at what point are you seeing it?
Cheers!