The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Ryderj2 Author

Level 1

5 points

Activation lock

i bought an apple watch online and they never removed the activation lock on it and i cant get into contact with the previous owner

Posted on Oct 24, 2021 1:21 PM

Top-ranking reply

Branta_uk

Level 7

33,350 points

Posted on Oct 24, 2021 1:36 PM

If you can't contact the original owner who set the lock there is no way to reconfigure the watch. You have been scammed, with a high probability the watch is a stolen device sold behind the anonymity of online. If you purchased through a reputable platform like eBay there is a chance you might be able to complain and recover your money.

View in context

Activation lock

Similar questions