I purchased a phone outside the store but it has a lock code on it how can u reset it for me
I purchased this phone and it’s locked I need it reset
iPhone 12 Pro Max
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I purchased this phone and it’s locked I need it reset
iPhone 12 Pro Max
Hello~ I think that you have come up against the activation lock. If so you will not be able to unlock the device. We cannot help you nor can Apple. If this is the case you may try and return the iPhone for a refund or have the person you bought it from remove the activation lock. If they cannot or will not …then the iPhone is of no use and you can recycle it responsibly. Take a look here for more info:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Also:
The All Too Common SAD Reality of Buying a Used iPad/iPhone
~Katana-San~
Hello~ I think that you have come up against the activation lock. If so you will not be able to unlock the device. We cannot help you nor can Apple. If this is the case you may try and return the iPhone for a refund or have the person you bought it from remove the activation lock. If they cannot or will not …then the iPhone is of no use and you can recycle it responsibly. Take a look here for more info:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Also:
The All Too Common SAD Reality of Buying a Used iPad/iPhone
~Katana-San~
Apple will not help you remove the activation lock.
Your options are return it for a refund, turn it over to the police or recycle it responsibly.
I purchased a phone outside the store but it has a lock code on it how can u reset it for me