You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

“this video can’t be played because you dont have access”

I get this message when trying to play movies rented from iTunes downloaded to my iPad

I am signed in correctly to iPad

sucks to download multiple movies for a long flight and none of them work !

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Oct 25, 2021 12:36 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2021 1:39 AM

See this support article:--> If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

If the issue persists, please contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

1 reply

“this video can’t be played because you dont have access”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.