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“this video can’t be played because you dont have access”

I get this message when trying to play movies rented from iTunes downloaded to my iPad

I am signed in correctly to iPad

sucks to download multiple movies for a long flight and none of them work !

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Oct 25, 2021 12:36 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2021 1:39 AM

See this support article:--> If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

If the issue persists, please contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

1 reply

“this video can’t be played because you dont have access”

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