Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cannot reinstall osx captain on iMac 9.1

Hi my wife recently passed, and i cleaned her mac, but cannot reinstall osx captain from apple download.

it downloads and starts to install then gives notice "osx could not install on your computer, no packages were eligible for install. Contact the software manufacturer. can any one help me to get this machine up and running again , i do not know what the previous iOS was prior to clean




Posted on Oct 25, 2021 2:34 AM

Reply
Question marked as Best answer

Then the only solution is to find the original DVD's that shipped with the computer. If those are not available then the last option is to find an original Snow Leopard 10.6.x) and use that as the install disc. These are getting more diffcult to find as Apple discontinued them some years ago. You can look on E-Bay or possibly Amazon. Here is an ebay example:


Apple Mac OS X Snow Leopard - MC573Z/A - Upgrade 885909398607 | eBay


Once you have 10.6.x installed you can upgrade to 10.6.8 and then upgrated to 10.11.x which is the end of the road for an early 2009 iMac.


Please remember a 2009 is now considered pretty ancient so you may want to just consider replacing this computer as it has no value, is very slow and may have other hardware issues you don't know about yet.

Posted on Oct 25, 2021 8:40 AM

5 replies
Question marked as Best answer

Oct 25, 2021 8:40 AM in response to 23dch

Then the only solution is to find the original DVD's that shipped with the computer. If those are not available then the last option is to find an original Snow Leopard 10.6.x) and use that as the install disc. These are getting more diffcult to find as Apple discontinued them some years ago. You can look on E-Bay or possibly Amazon. Here is an ebay example:


Apple Mac OS X Snow Leopard - MC573Z/A - Upgrade 885909398607 | eBay


Once you have 10.6.x installed you can upgrade to 10.6.8 and then upgrated to 10.11.x which is the end of the road for an early 2009 iMac.


Please remember a 2009 is now considered pretty ancient so you may want to just consider replacing this computer as it has no value, is very slow and may have other hardware issues you don't know about yet.

cannot reinstall osx captain on iMac 9.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.