My Powerbeats pro is not pairing to my iphone

My Powerbeats pro is not pairing to my iphone, i have followed all the steps mentioned, the light on the box keeps on flashing but nothing comes on the phone to connect.

Posted on Oct 25, 2021 7:37 AM

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Question marked as Top-ranking reply

Posted on Oct 26, 2021 8:19 AM

Hello there Hebbu,



Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand. Let's take a closer look as we do our best to provide some additional insight.


We understand you're having some issues pairing your Beats with your iPhone. To get started, let's be sure to go over all the rest of these troubleshooting steps here: If you can't connect to your wireless Beats product


If issues persist, also try pairing them with another device as well just to make sure the issue isn't specifically with your iPhone in particular.


Otherwise, if the same thing happens, then your Beats may require service.



We hope this helps get you pointed in the right direction.


Take care.

3 replies
Question marked as Top-ranking reply

Oct 26, 2021 8:19 AM in response to Hebbu

Hello there Hebbu,



Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand. Let's take a closer look as we do our best to provide some additional insight.


We understand you're having some issues pairing your Beats with your iPhone. To get started, let's be sure to go over all the rest of these troubleshooting steps here: If you can't connect to your wireless Beats product


If issues persist, also try pairing them with another device as well just to make sure the issue isn't specifically with your iPhone in particular.


Otherwise, if the same thing happens, then your Beats may require service.



We hope this helps get you pointed in the right direction.


Take care.

Oct 26, 2021 3:30 PM in response to Jeff_W.

Hi,


I tried the below suggestion

Use Forget Device, then pair your Beats again

  1. Disconnect your Beats product.
    • On your iOS device, go to Settings > Bluetooth, tap the Info button  next to the name of your Beats product, then tap Forget This Device.


after that my powerbeats box is continuoslt falshing light and my iphone is not recognizing the powerbeats, i am on ios 15.02 version now.


Regards,

Hebbu

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My Powerbeats pro is not pairing to my iphone

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