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Changing apple id from old email id to icloud id

When I try to change my apple id to my icloud id, i get this message ' You can only add the @icloud.com address that is already on file in your account' the account is already on file so i'm at a loss.

Posted on Oct 25, 2021 8:58 AM

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Posted on Oct 25, 2021 9:09 AM

Error message: "You can only add the @icloud.com address that is already on file in your account."

Sept. 2021 Apple Recommended reply --> "It appears you cannot add an iCloud alias as your Apple ID, you can only use the iCloud email address that is the basis for your iCloud mail account which is the old name. If you do not want that as your Apple ID then you need to set up an external email account or you would have to create a new Apple Account." - https://discussions.apple.com/thread/253160200

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Question marked as Top-ranking reply

Oct 25, 2021 9:09 AM in response to htwpfb

Error message: "You can only add the @icloud.com address that is already on file in your account."

Sept. 2021 Apple Recommended reply --> "It appears you cannot add an iCloud alias as your Apple ID, you can only use the iCloud email address that is the basis for your iCloud mail account which is the old name. If you do not want that as your Apple ID then you need to set up an external email account or you would have to create a new Apple Account." - https://discussions.apple.com/thread/253160200

Changing apple id from old email id to icloud id

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