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iPhone 13 mini leather case

My iPhone 13 mini leather case has ripped from the left side where the volume buttons are and the case is about to rip off from the right hand side too. It’s torn within 30 days of buying. Please suggest if this is a manufacturer fault? Can my cases be replaced in Apple store?

iPhone 13 Mini

Posted on Oct 25, 2021 10:50 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2021 11:04 AM

Normally you have 14 days yo return'/exchange an item. But there is no harm in trying.

Returns & Refunds - Shopping Help - Apple

Exchange an item

If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.

2 replies
Question marked as Top-ranking reply

Oct 25, 2021 11:04 AM in response to anujfromleicester

Normally you have 14 days yo return'/exchange an item. But there is no harm in trying.

Returns & Refunds - Shopping Help - Apple

Exchange an item

If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.

iPhone 13 mini leather case

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