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I cannot update due to storage on my phone. I just purchased 2T of iCloud storage however the update still isn't working. What can i do?

My phone is on Version 13.4.1 My phone doesn't have an option for updating. I get a message that reads"Your phone does NOT have enough storage to complete update" I just purchased 2T of storage and still no available storage for update. What do I do?

iPhone 11, iOS 13

Posted on Oct 25, 2021 12:21 PM

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Question marked as Best reply

Posted on Oct 25, 2021 12:24 PM

You purchased iCloud storage, not phone storage. An iPhone's storage cannot be increased, it is a fixed size.


Freeing up storage space on your iPhone.

Here are some helpful articles that can guide you on how to free up storage space on your phone.


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201656


Manage your photo and video storage

https://support.apple.com/en-us/HT205703


Clear Other storage on your iPhone or iPad

https://support.apple.com/en-us/HT211686


1 reply
Question marked as Best reply

Oct 25, 2021 12:24 PM in response to Coinslot

You purchased iCloud storage, not phone storage. An iPhone's storage cannot be increased, it is a fixed size.


Freeing up storage space on your iPhone.

Here are some helpful articles that can guide you on how to free up storage space on your phone.


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/en-us/HT201656


Manage your photo and video storage

https://support.apple.com/en-us/HT205703


Clear Other storage on your iPhone or iPad

https://support.apple.com/en-us/HT211686


I cannot update due to storage on my phone. I just purchased 2T of iCloud storage however the update still isn't working. What can i do?

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