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Level 1

4 points

sim not supported issue

i cannot use my sim,i cannot activate it,it says that my sim is not supported by the provider so please fix my phone

Posted on Oct 25, 2021 12:24 PM

Top-ranking reply

Level 9

67,552 points

Posted on Oct 25, 2021 12:27 PM

That means your phone is locked to a carrier and you are trying to use a SIM from a different carrier.

You need to contact the original carrier and have them unlock the phone.

How to unlock your iPhone for use with a different carrier

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