can intermittannt celular probelm be fixed? BestBuy rep said that there has been a product recall for this problem

can the intermittent Celular problem be fixed? BestBuy rep said that there has been a product recall for this problem


Posted on Oct 25, 2021 2:45 PM

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Posted on Oct 25, 2021 6:15 PM

The model is an iPhone 7 Plus.

Eventually, I went to Apple because Best Buy was not correct. An Apple spokesperson said that the recall was only for iPhone 7. She asked me to reset the networking - that did not help.

Then she asked me to upgrade to the latest iOS. While the phone said 14.8 was the most recent, 15.1 was available. I was told to upgrade to 15.1 and that (iOS 15.1) seems to have fixed the problem.

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Question marked as Top-ranking reply

Oct 25, 2021 6:15 PM in response to Tesserax

The model is an iPhone 7 Plus.

Eventually, I went to Apple because Best Buy was not correct. An Apple spokesperson said that the recall was only for iPhone 7. She asked me to reset the networking - that did not help.

Then she asked me to upgrade to the latest iOS. While the phone said 14.8 was the most recent, 15.1 was available. I was told to upgrade to 15.1 and that (iOS 15.1) seems to have fixed the problem.

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can intermittannt celular probelm be fixed? BestBuy rep said that there has been a product recall for this problem

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