You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Monterey freezes after I choose where to install the OS.

is this a bug or is there a work around? tried on 2016 MBP plus 2020 M1 mini ....


Mac mini 2018 or later

Posted on Oct 25, 2021 2:58 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2021 4:16 PM

Try the following:

#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.

NOTE: Safe Mode boot can take up to 3-5 minutes as it's doing the following; 
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts 
• Deletes font caches, kernel cache, and other system cache files

#2 - go to the System/Software Update preference pane and begin the download.

#3 - run the installer from the Safe Mode.

I've had better luck from the Safe Mode because I evidently have some 3rd party software that interferes with the installation.


2 replies
Question marked as Top-ranking reply

Oct 25, 2021 4:16 PM in response to mberger1967

Try the following:

#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.

NOTE: Safe Mode boot can take up to 3-5 minutes as it's doing the following; 
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts 
• Deletes font caches, kernel cache, and other system cache files

#2 - go to the System/Software Update preference pane and begin the download.

#3 - run the installer from the Safe Mode.

I've had better luck from the Safe Mode because I evidently have some 3rd party software that interferes with the installation.


Monterey freezes after I choose where to install the OS.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.