Spotify downloads not working

Question

Level 1

4 points

Spotify downloads not working

Hello -- I got an Apple Watch SE in April, and since the Spotify downloads feature rolled out over the summer, I was able to download a few podcasts. Recently, I tried downloading a few more, and was stuck on the "downloading" status for weeks. Assuming they would never download, I tried both a clean reinstall of Spotify and unpaired and repaired my watch to my phone. Now, the Spotify downloads screen has a different problem that I haven't seen before: it won't even show me the status of what I'm trying to download. Does anyone have any advice to fix this?

Apple Watch SE, watchOS 7

Posted on Oct 25, 2021 6:04 PM

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Answer 1

bailier

Community Specialist

Oct 26, 2021 12:52 PM in response to macaron99

Hi macaron99,

Thank you for participating in the Apple Support Communities. We understand you're having trouble with Spotify downloads on your Apple Watch, and we'd like to assist. How much free space do you have available on your Apple Watch? Go to Settings> General > Storage to check this.

We know you tried a few steps for the previous issue. Have you restarted your watch and phone since this new issue began? Does removing the Spotify app and reinstalling it help?

We look forward to learning more about your issue.

Take care.

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Answer 2

BobHarris

Level 9

55,007 points

Oct 26, 2021 7:10 PM in response to macaron99

macaron99 wrote:

I fixed the problem! Thanks for your response.

would you like to share how you fixed he problem so the volunteers in this user-to-user technical support forum could benefit from your new knowledge?

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Answer 3

macaron99 Author

Level 1

4 points

Oct 26, 2021 7:46 PM in response to BobHarris

I repeated what I did the first time (completely deleted Spotify from phone and watch), powered off phone and watch for a few minutes, turned both back on, and redownloaded Spotify. To get the Spotify content to download to the watch, I disconnected the bluetooth connection between my phone and watch before selecting "Download to Apple Watch" on Spotify. This allowed the content to download very quickly; otherwise, it will try to download from the phone to the watch via bluetooth, which rarely works.

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