Game app purchase
Used app for free, then purchased, charge was completed, still saw adds, uninstalled and reinstalled, says I purchased it, still seeing adds, frustrating. Please help. iPad updated, app updated.
iPad Pro 10.5-inch, Wi-Fi
Used app for free, then purchased, charge was completed, still saw adds, uninstalled and reinstalled, says I purchased it, still seeing adds, frustrating. Please help. iPad updated, app updated.
iPad Pro 10.5-inch, Wi-Fi
This should be the problem on the developer side. You can try to see if there is a restore purchase option within the app itself. Try doing that if you have not. Else, your best choice here is just to contact the app developer directly or feedback in the app store.
Did their advertising claim that the paid version is ad free? If so, contact them and see what can be done.
Game app purchase