You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Run the Apple Diagnostics to see if any hardware issues are detected.
To look for possible software issues run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper. If you give EtreCheck "Full Disk Access" it will also include the summary of recent system logs which may provide some clues.
margaretobo wrote:
I have a 2020 MacBook Pro (13") with OS version 11.6. Why does the computer keep freezing, so that I have to shut down and restart. This mostly occurs when on safari or playing games.
You have a completely different model Mac which means you need to start your own thread as @Grant has already mentioned. There is a difference of eight years between the two laptops with no similarities at all in the hardware so your issue is not appropriate for this particular thread. Take the information in my post above and provide the results in a new discussion. Click the "Start Discussion" button on this page to start your own discussion:
Can you start up in safe mode?
margaretobo wrote:
My mac pro frequently freezes, so that I have to shut down and restart. How to fix this?
Unless you are absolutely certain you have the same model MacBook Pro running the same version of MacOS, with the same extensions loaded, you should start a new discussions and provide those details on your NEW discussion.
Readers here handle too many discussions at once, and can not keep track of two different configurations on one discussion.
Did you try to use the Disk Utility Program to check your disk?
Yes I can.
My mac pro frequently freezes, so that I have to shut down and restart. How to fix this?
I have a 2020 MacBook Pro (13") with OS version 11.6. Why does the computer keep freezing, so that I have to shut down and restart. This mostly occurs when on safari or playing games.
My Macbook Pro (Mid 2012) constantly crashes and shuts down, how can I fix this? (Report in description)
