Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email attachment

The email attachment icon has disappeared from my iPad & iPhone, the long tap action does not work either. Any ideas?

iPad, iPadOS 15

Posted on Oct 26, 2021 3:29 AM

Reply
Question marked as Best reply

Posted on Oct 27, 2021 6:26 AM

Your screenshot shows that you are using a third-party Mail App - whereas the screenshot I previously used to illustrate the expected keyboard was for the native Apple Mail App.


The available controls for the third-party Mail App will almost certainly differ. You may need to seek assistance from the App Developer.

6 replies
Question marked as Best reply

Oct 27, 2021 6:26 AM in response to Winning46

Your screenshot shows that you are using a third-party Mail App - whereas the screenshot I previously used to illustrate the expected keyboard was for the native Apple Mail App.


The available controls for the third-party Mail App will almost certainly differ. You may need to seek assistance from the App Developer.

Email attachment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.