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Not able to reply to messages in iOS 15 without unlocking phone

In iOS14, I could respond to text messages/whatsapp without unlocking my phone. Is this a new limitation in iOS15 or do I need to change a setting?

Posted on Oct 26, 2021 7:02 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2021 8:09 AM

Hi markshark15,


Welcome to Apple Support Communities.


We understand that you can't respond to messages on your iPhone from the Lock screen. If you have an iPhone X or later or an iPad with Face ID, turn on Reply with Message in Settings > Face ID & Passcode to reply from Lock screen. You can view this and additional details in the support article Use Messages on your iPhone, iPad, or iPod touch.



Regards.


5 replies
Question marked as Top-ranking reply

Oct 27, 2021 8:09 AM in response to markshark15

Hi markshark15,


Welcome to Apple Support Communities.


We understand that you can't respond to messages on your iPhone from the Lock screen. If you have an iPhone X or later or an iPad with Face ID, turn on Reply with Message in Settings > Face ID & Passcode to reply from Lock screen. You can view this and additional details in the support article Use Messages on your iPhone, iPad, or iPod touch.



Regards.


Nov 17, 2021 4:55 PM in response to markshark15

Eldreda2437,


Do you see the message icon from your Lock screen? If so, is it responsive when touched? What happens when you try to send a message? Be sure your iPhone has been restarted and update to to the latest iOS version shown in Settings > General > Software Version.


Feel free to post more details about the issue here.


Regards.

Not able to reply to messages in iOS 15 without unlocking phone

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