Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Set new Face ID camera just wouldn’t recognize theirs face

FACE ID troubleshooting but it didn’t resolve the problem, stared after updating the system it no longer recognize my face. After resetting FACE ID the camera📸 would not take my picture to set a new face just would not recognize there was a face there. Still can’t setup FACE ID🤔

iPad Pro, 14

Posted on Oct 26, 2021 8:07 AM

Reply
Question marked as Best reply

Posted on Oct 26, 2021 8:18 AM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

1 reply
Question marked as Best reply

Oct 26, 2021 8:18 AM in response to mumzzie

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

Set new Face ID camera just wouldn’t recognize theirs face

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.