Can't load Apple Music For You and Radio on macOS

They Load for an instant and soon after Error page with reload is displayed...

Posted on Oct 26, 2021 9:49 AM

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4 replies

Oct 27, 2021 9:43 AM in response to Marco

Hello Marco.


Thank you for using Apple Support Communities. We can understand how not being able to access certain features within Apple Music, would be an issue. Allow us to investigate this issue and assist in any way we can. First, we can recommend some basic troubleshooting steps you can try. Force close the Music app and then restart your Mac:


How to force an app to quit on your Mac - Apple Support

Shut down or restart your Mac - Apple Support


If that doesn't help, let's test this issue in safe mode. This is a great step to try to further isolate issues that might arise when using your Mac. If you're not familiar with using safe mode, check out the resource below for guidance:


How to use safe mode on your Mac - Apple Support


Depending on your results, you'll want to follow the steps listed under "If the issue continues in safe mode" or "If the issue doesn't continue in safe mode".


Feel free to keep us posted on your results. Best of luck.

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Can't load Apple Music For You and Radio on macOS

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