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My iPhone screen is stuck and frozen

hy my iphone screen is stuck its frozen i did restart aswel many times but still frozen touchn is not working tried my best ti fix is but couldnt can you help me for that and cant even backup my data aswel




[Re-Titled by Moderator]

iPhone X, iOS 14

Posted on Oct 26, 2021 9:56 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2021 10:32 PM

Hi jalil0987,

Welcome to the Apple Community.


Apple support have an article online (link below) that may help.


If your device has a frozen screen, doesn't respond when you touch it,

or becomes stuck when you turn it on, learn what to do.


https://support.apple.com/en-us/HT201412


Hope this helps you :-)

4 replies

Nov 10, 2021 2:08 PM in response to SimplyPerfectInGodsEyes

Thank you for letting us know :-)

(Sorry things are so troublesome for you!)


You might want to browse these articles:


Try once more to "Restart" your iPhone

https://support.apple.com/en-us/HT201559


If that doesn't work, try:

"Force restart" iPhone

https://support.apple.com/en-au/guide/iphone/iph8903c3ee6/ios


Still need help ?

If the screen isn't working on your iPhone or iPad

https://getsupport.apple.com/?caller=ikb


And:

Do you know if your phone is charged / charging ok ?


If your iPhone or iPod touch won't charge

(You might need to charge for up to an hour.)

https://support.apple.com/en-us/HT201569#slow


If you still need help:

Contact Apple Support:

Connect by phone, chat, email, and more.

https://getsupport.apple.com/


or

iPhone Support Website:

https://support.apple.com/iphone


Hope this helps you get your iPhone working properly again :-)

My iPhone screen is stuck and frozen

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