Received a new Verizon router, now I can’t print from iPad iPhone.
Received a new Verizon router, now I can’t print from iPad or iPhone. Erro message “no air print printer found”
iPhone SE, iOS 14
Question marked as
Pocopson1 wrote:
Received a new Verizon router, now I can’t print from iPad or iPhone. Erro message “no air print printer found”
Start here >>> Connect an AirPrint printer to a Wi-Fi network - Apple Support
As described, your (W)LAN infrastructure may be unexpectedly failing to pass Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.
The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.
You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:
- WiFi Router
- Upstream wired Network Switch(es)
- WiFi Access Points / Network Extenders
- Other fixed infrastructure devices - such as Printers
- Client devices
Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:
- On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.
If your new Router has an IGMP Snooping setting, it may be helpful to either change or toggle this setting. In some situations, this can resolve issues with Bonjour.
