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My MacBook Pro won’t turn on or charge

What can I do when my MacBook Pro won’t charge or turn on?

MacBook Pro 15″, macOS 11.2

Posted on Oct 26, 2021 1:22 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2021 11:04 AM

Hello carolfromia,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with your MacBook Pro not powering on or charging as expected. We're happy to provide some information to assist.


If your MacBook Pro is no longer turning on at all, you may need service. We'd recommend checking out and complete the steps here first: If your Mac doesn't turn on


Should the issue only be with charging, we'd recommend an SMC reset. The guide here provides the link to help: If your Mac battery won’t charge The guide also has a link to help check on your repair options should the issue remain.


If needed, you can also reach out to Apple Support to help with details for your options.


Contact Apple Support



Cheers!


1 reply
Question marked as Top-ranking reply

Oct 27, 2021 11:04 AM in response to carolfromia

Hello carolfromia,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with your MacBook Pro not powering on or charging as expected. We're happy to provide some information to assist.


If your MacBook Pro is no longer turning on at all, you may need service. We'd recommend checking out and complete the steps here first: If your Mac doesn't turn on


Should the issue only be with charging, we'd recommend an SMC reset. The guide here provides the link to help: If your Mac battery won’t charge The guide also has a link to help check on your repair options should the issue remain.


If needed, you can also reach out to Apple Support to help with details for your options.


Contact Apple Support



Cheers!


My MacBook Pro won’t turn on or charge

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