Apple wallet balance not updated

I paid for my apple card using my bank account and the balance has not been updated and the amount was deducted from my bank

iPhone 11, iOS 14

Posted on Oct 26, 2021 2:20 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2021 5:40 AM

Hi, depending on the method used it make take 7 to 10 days for payments to be reflected on account balances. Usually it doesn’t take that long and credits/payments are reflected in just a day or two. If the Apple Card account is new, payments may not credit immediately until you establish a payment history with Goldman Sachs. Also, if the payment is much larger than your usual payments, a hold may be placed on applying the payment for several days until it clears.


In some circumstances the payment can be credited to your account if you reach out to the support team at Goldman Sachs. Explain your circumstances and they may be able to instantly credit part or all of the payment. Here is there contact information.


CONTACTING — Goldman Sachs Bank 

• Using Messages; chat with an Apple Card specialist

• Call toll-free at 877-255-5923; or

• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.


I hope this helps.

1 reply
Question marked as Top-ranking reply

Oct 27, 2021 5:40 AM in response to Harry_27

Hi, depending on the method used it make take 7 to 10 days for payments to be reflected on account balances. Usually it doesn’t take that long and credits/payments are reflected in just a day or two. If the Apple Card account is new, payments may not credit immediately until you establish a payment history with Goldman Sachs. Also, if the payment is much larger than your usual payments, a hold may be placed on applying the payment for several days until it clears.


In some circumstances the payment can be credited to your account if you reach out to the support team at Goldman Sachs. Explain your circumstances and they may be able to instantly credit part or all of the payment. Here is there contact information.


CONTACTING — Goldman Sachs Bank 

• Using Messages; chat with an Apple Card specialist

• Call toll-free at 877-255-5923; or

• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.


I hope this helps.

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Apple wallet balance not updated

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