how to change payment info if card on file no longer works

HI,

The link below should help you get the information you need to update your payment card information:

https://support.apple.com/en-ca/HT201266

I hope it helps.

fitnesscindy Said:

"how to change payment info if card on file no longer works: How do I change the current credit card info that has been replaced by a new credit card"

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Start Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support



Still Having Issues?...

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)