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Card being declined!

Hey everyone, I just recently ran into an issue with apple. My master card keeps being declined and is always asking me to update my information or add a new payment method. I tried adding a new card but that too was declined. I tried updating my information but it either runs into a problem and asks me to try again later, or it will say declined. At first, I thought it was my card but the card is working fine and It is working fine with my apple wallet. I really don't know what the issue could be and am hoping someone could help me out. Thank you


iPhone XS Max, iOS 15

Posted on Oct 26, 2021 6:47 PM

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Question marked as Best reply

Posted on Oct 27, 2021 8:23 AM

An Apple Community Specialist in this topic about a payment method being declined in ApplePay: https://discussions.apple.com/thread/252666303 recommends reading this support article: If your payment method is declined in the App Store or iTunes Store - https://support.apple.com/HT203005 This article mostly suggests is if a payment method does not work, try a different one. Realize that Apple is likely just checking with your financial institution if the payment method is valid and getting a reply that something is inconsistent with their records. Check with your financial institution about the status of your card. Also check your payment information you are entering exactly matches what you get on bills from your card holder.


To contact Apple about this:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


1 reply
Question marked as Best reply

Oct 27, 2021 8:23 AM in response to Crispy12

An Apple Community Specialist in this topic about a payment method being declined in ApplePay: https://discussions.apple.com/thread/252666303 recommends reading this support article: If your payment method is declined in the App Store or iTunes Store - https://support.apple.com/HT203005 This article mostly suggests is if a payment method does not work, try a different one. Realize that Apple is likely just checking with your financial institution if the payment method is valid and getting a reply that something is inconsistent with their records. Check with your financial institution about the status of your card. Also check your payment information you are entering exactly matches what you get on bills from your card holder.


To contact Apple about this:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


Card being declined!

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