Apple Event: May 7th at 7 am PT
Apple TV sleeps when it shouldn't after OS 15 update (and apparently back in tvos 13, also).
While playing a album from my MacBook library, the Apple TV powers off. The problem occurs whether the sleep setting is 15 minutes or 30 minutes or more. If I start the music again, it plays until the timeout. Is there a fix for this?
Apple TV HD, tvOS 15
Unless someone else chimes in with a good idea, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
Unless someone else chimes in with a good idea, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
I’m not able to replicate your issue (with an Apple TV 4K, but that shouldn’t matter).
Please verify if you have any other HDMI devices connected that might have a sleep timer that might cause all connected devices to go to standby through HDMI-CEC.
I checked HDMI-CEC settings, and turned off the Samsung TV setting for it. The two other connected devices have been and continue to be powered off. While playing music from my MacBook library, the Apple TV HD continues to power off after the timer value in its own settings (15, 30, and 60 minutes have been tested).
The issue is not happening after upgrade to tvOS 15.1.1 - I consider this closed.
Apple TV HD sleeps when it shouldn't after OS 15 update (and 15.1 also)
