Billed for a non event purchase

Click here for information. If the article doesn't cover it, use the link to contact Apple Support.

(207053)

Salmondbuilders Said:

"Billed for a non event purchase: Hi, i have a bill on my Visa statement for $30.99 for something that i cannot find i have purchased. It is from Apple.com/bill Sydney and for $30.99 dated in Sept 2021"

-------

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)