SharePlay Headphone Compatibility
Does SharePlay only work with Apple/Beats headphones?
I tried to watch a show earlier and received a notification that my Sony WH1000-XM4’s are not compatible with SharePlay.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Does SharePlay only work with Apple/Beats headphones?
I tried to watch a show earlier and received a notification that my Sony WH1000-XM4’s are not compatible with SharePlay.
Hello and welcome to Apple Support Communities stceSAINTSgift16,
We see that you're having an issue when trying to use your Sony headphones with SharePlay. We'd be happy to get you pointed in the right direction.
We were able to test this on our side with a pair of AirPods and AirPods Pro and SharePlay works without an issue or error message. Since you are getting a specific message that your headphones are not compatible, you'd want to reach out to Sony Support.
Thank you for using Apple Support Communities.
It doesnt work with my jbl either think its a apple problem
Same issue for me while using my One plus buds Z
SharePlay Headphone Compatibility