You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to activate Face ID

After updating to iOS 14.7 error message states unable to activate Face ID. Already tried to reset Face ID and the phone starts flashing then shut off. Also when opening Instagram app, phone flashes and shut off as well. I’m using iPhone X. Anyone else having the same problem?is there a fix to this?

iPhone X, iOS 14

Posted on Oct 26, 2021 9:05 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2021 10:50 AM

You need to get that battery replaced. Quickly. Click on the Get Support link at the top right of this page.

3 replies

Unable to activate Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.