Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cosmetic defect in the case, defect or not?

When buying an iPhone 12, I noticed some gray stripe on the back of the phone and a dent on the corner of the phone, you can see it when playing with light, and the gap between the screen and the case, are all the defects listed defective or not?

iPhone 12 Pro, iOS 15

Posted on Oct 27, 2021 5:25 AM

Reply
1 reply
Sort By: 

Oct 28, 2021 7:45 AM in response to streltsovn

Hi streltsovn,


We see you have a question regarding the condition of your iPhone. Those appear to be minor cosmetic flaws. Something like this wouldn't be covered under warranty. However, if you just purchased the device you can take a look at the return/exchange policy if the device was purchased that way.


Take care.

Reply

Cosmetic defect in the case, defect or not?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.