Face ID TrueDepth Disabled

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Level 1

4 points

Face ID TrueDepth Disabled

I can’t access my Face ID ON MY PHONE. Please can you help me check if it’s a software issue or a hardware issue. Because I have updated it to the latest version which is the iOS 15.01 but I still can’t have access to it.

It says that it has been disabled, I want to know if by my serial number you will be able to check for me if it’s a software issue or a hardware issue so I can know what to do please

please find believe my Apple iPhone serial number;

F2LXQ4YHKPHJ

iPhone XS Max

Posted on Oct 27, 2021 7:39 AM

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Answer 1

SravanKrA

Level 10

432,190 points

Oct 27, 2021 9:12 AM in response to bismark46

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.3 days ago

If Face ID isn't working on your iPhone or iPad Pro - Apple ...

Do you have a disabled Face ID alert on your device?

Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

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Face ID TrueDepth Disabled

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